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If the registry keys that pertain to Winsock (Windows
Sockets) become damaged or corrupt, you might get error messages
when attempting to use Winsock programs such as Internet
Explorer, and you might not be able to obtain an IP address or
be unable to release and renew your IP address. You can use the
Netdiag tool that is included in the Support Tools on the XP
installation CD, or you can use Msinfo32 (built into XP). If
these tools indicate corrupted Winsock keys in the registry, you
can delete them and reinstall the TCP/IP protocol to fix the
problem, by following the instructions in KB article 811259 at |
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