|
Scanning doesn't work with USB printer/scanners
If you have a multi-function device (printer/scanner or
printer/copier/scanner) that connects to your computer via USB,
you might find that you aren't able to successfully scan an
image. This happens because Usbscan.sys doesn't load properly on
certain devices. Luckily, there's a hotfix available that fixes
this problem, but you'll need to call Microsoft Product Support
Services to get it. Find out more in KB article 320549 at
http://www.wxpnews.com/rd/rd.cfm?id=051018CO-KB_320549 |